Privacy policy

Last updated: April 13, 2026

Look, we know nobody wants to read a privacy policy. So we made this one short, honest, and - dare we say - mildly entertaining. Here's exactly what we do (and don't do) with your information.

What We Collect (a.k.a. The Stuff We Need So Your Couch Doesn't End Up in Timbuktu)

When you request a quote or book a move with Mustang Moving, we collect:

• Your name - so we know who to high-five on move day.

• Phone number & email - for scheduling, confirmations, and the occasional "We're 15 minutes away!" text.

• Moving addresses - origin and destination. Kind of important for the whole "moving" thing.

• Move details - home size, special items, preferred dates. Helps us send the right crew and the right truck.

That's it. We don't need your blood type, your zodiac sign, or your Netflix password.

How We Use It (No Funny Business)

We use your information to:

• Schedule and execute your move - the whole reason you're here.

• Communicate with you - confirmations, reminders, ETAs, and post-move follow-ups.

• Improve our service - we look at trends (not individual data) to get better at what we do.

• Send you a quote - that locked rate we keep bragging about? We need your info to calculate it.

We will never sell your data. Period. We move furniture, not personal information.

Cookies 🍪 (Not the Chocolate Chip Kind)

Yes, our website uses cookies. They help us:

• Remember your preferences - so you don't have to re-enter everything.

• Understand how people use our site - via Google Analytics. We see aggregate traffic patterns, not your individual browsing habits.

• Serve relevant ads - if you've visited our site, you might see a Mustang ad later. That's cookies at work.

You can disable cookies in your browser settings anytime. Your move quote won't be affected - we promise.

Third Parties (The Short List)

We work with a small number of trusted partners:

• Google Analytics - website traffic analysis (anonymized).

• Google Ads - so we can show you that "Hey, still need movers?" ad. You're welcome.

• Payment processors - to securely handle payments. We never see or store your full card number.

• Our CRM - to manage scheduling and communication. Your data stays in a locked system, not a spreadsheet.

None of these partners can use your data for anything other than the service they provide to us.

Your Rights (You're the Boss of Your Data)

You have the right to:

• Access - ask us what info we have on you.

• Correct - spotted a typo in your address? Let us know.

• Delete - want us to remove your data? Just ask. We'll handle it within 30 days.

• Opt out - unsubscribe from marketing emails anytime (the link is right there in every email).

Texas doesn't have a comprehensive data privacy law like California's CCPA (yet), but we treat your data like we'd want ours treated - with respect.

Data Security (We Lock It Down)

Your data is stored in secure, encrypted systems. We use industry-standard security practices because "we left your data in an unlocked truck" is not the kind of moving story we want to tell.

Only team members who need access to do their job can see your information. And they've all signed agreements to keep it confidential.

Changes to This Policy

If we update this policy, we'll post the new version here with an updated date. We won't make any sneaky changes - that's not how we roll (or move).

Questions? We're an Open Book (That We'll Carefully Pack for You)

If you have any questions about your privacy or your data, reach out:

• Phone: (214) 586-0088

• Address: 13725 Omega Rd, Farmers Branch, TX 75244

We're real people. We'll give you a real answer.